Claudeforce is the strategic partnership between Salesforce and Anthropic that brings together Salesforce’s trusted CRM capabilities, including enterprise data, workflows, business rules, permissions and governance, with the intelligence and reasoning capabilities of Anthropic’s Claude AI model.
This bidirectional integration enables Claude to securely access and reason over real-world enterprise data through the Model Context Protocol (MCP), while allowing Salesforce’s data, workflows, and business logic to remain governed by the platform’s existing security and trust framework. In turn, Claude is positioned as a trusted reasoning model within the Salesforce ecosystem, making its intelligence available across Salesforce’s technology stack to power more capable and context-aware agentic experiences.
Salesforce in Claude: Bringing CRM Data to Claude
Claudeforce launches with Salesforce in Claude, the first product from the partnership between Salesforce and Anthropic. It is essentially a Salesforce integration for Claude that provides access to 37 pre-built sales skills, designed and tested by Salesforce’s own salespeople and account executives using real-world data, sales pipelines, and workflows.
These skills are tailored to common sales use cases and enable Claude to work with Salesforce data and apply its reasoning capabilities to help sales teams with tasks such as account research, meeting preparation, pipeline analysis, opportunity management and sales planning.
Salesforce describes the experience as a “personal AI CRO for every salesperson,” giving individual sales professionals an AI-powered sales partner that can reason over their customer and pipeline data and help them make better decisions.
Claude in Salesforce: Bringing Advanced Reasoning to the CRM
Claude functions as the Atlas Reasoning Engine's primary model, automatically fueling Agentforce Vibes and Coworker, with further availability in Agent Builder. This brings Claude’s advanced reasoning capabilities directly into Salesforce, enabling sales, service, and other CRM teams to analyze customer and pipeline data, understand context across records, execute complex workflows, and turn CRM data into actionable insights and decisions.
Through Salesforce’s Trust Boundary via Amazon Bedrock, organizations can also deploy Claude within a governed enterprise environment. This is particularly valuable for highly regulated industries, as it enables domain-specific AI experiences while keeping enterprise data, AI workloads, permissions, and governance within Salesforce’s trusted security framework.
Beyond the Integration: What Claudeforce Enables
Slack: Where Humans and Agents Work Together
Claude will serve as Slack’s default AI model, bringing its reasoning capabilities across key areas of the platform. It will power Slackbot to help users work more efficiently, assist teams in making informed decisions through Claude Tag, and enable faster, more collaborative coding through its role as a founding partner of Slack Code.
Built-in Enterprise Guardrails
Claudeforce incorporates enterprise-grade safeguards designed to protect customer data and privacy, including zero data retention and state-of-the-art protections to detect and prevent serious misuse.
Promising prebuilt skills updates for other teams (Service, Commerce, Revenue, FSL, Tableau, Headless 360, Data 360, etc...) as well in the next few months.
What Salesforce and Anthropic Say About the Partnership
“We’re bringing together the world’s #1 AI and #1 CRM - the best of both worlds. Today, we’re launching Claudeforce, running directly on top of Salesforce via our new AIforce UI harness, Headless 360, Data 360, Tableau, and Slack. Here, the UI is the AI - allowing you to build custom apps dynamically and answer any enterprise question. Probabilistic intelligence alone doesn’t run a company, and deterministic systems don’t reason. By fusing Claude’s extraordinary reasoning with the trusted data, workflows, and governance every enterprise runs on, we’re delivering a dynamic interface that thinks, reasons, and acts. This is how every business will run.”
“We believe frontier intelligence should be safe, trusted, and deeply capable, which is why the world’s leading businesses turn to Claude for their most important work. Salesforce in Claude brings this same frontier intelligence into the systems where much of the world’s commercial activity happens. Through this partnership, companies can point Claude at the customer information and business context that they’ve been building in Salesforce for decades, and use it to actually run and grow their businesses.”
Claudeforce Availability and Rollout
Salesforce in Claude is currently available to select pilot customers, with an open beta planned for September 2026.
Additional prebuilt sales skills are expected to begin rolling out in late 2026, expanding the range of CRM and sales workflows that Claude can support.