When it comes to Salesforce administration, hiring a full-time resource can consume a significant portion of your resource budget. However, with Cloud Certitude's remote Salesforce administration services, you can access a diverse team of multidisciplinary cloud experts without the need for dedicated resources. Our Salesforce delegated administration model enables organizations to leverage the expertise of certified Salesforce administrators "as a service." With a strong proficiency in cross-cloud administration, our remote Salesforce administrators assist businesses in maximizing the full potential of Salesforce.
At Cloud Certitude, our team of Salesforce.com certified administrators comprises top-tier professionals in Salesforce database administration, technical support, data administration, business analysis, and Salesforce system administration. They have a proven track record of effectively managing, configuring, and maintaining Salesforce products and services. At Cloud Certitude, we prioritize helping companies optimize their Salesforce investment by implementing, managing, and administering Salesforce instances in the most cost-efficient manner.
- Continuous Salesforce Management: Salesforce Setup & Process Automation: Our remote Salesforce administrators collaborate closely with project managers and end-users to configure and set up Salesforce. We excel in defining, creating, and managing data validations, event triggers, and workflow rules to enhance CRM functions through process and workflow automation.
- Implementations Monitoring: Multi-Cloud Support & Troubleshooting: With 24x7 availability, our advanced Salesforce administrators provide technical assistance and help desk support. They adeptly identify and troubleshoot technical glitches in Salesforce instances, resolving simple to complex issues for seamless operations.
- Salesforce Customization: Account & Database Management: We ensure optimized data management for sales, marketing, and service teams, including de-duplication, consistency, integrity, and security of records. Our Salesforce database administrators and business analysts capture and transform data from diverse sources, monitoring the ETL process at every stage.
- Salesforce Service Management: Dashboard & Reports: Our Salesforce administrators specialize in creating customized dashboards and reports to measure Salesforce KPIs against defined metrics and business goals. By continuously monitoring critical data, we provide actionable insights for informed decision-making.
- Lightning Migration: Change Management & User Adoption: We facilitate smooth CRM enablement and user adoption through effective training sessions. Leveraging our Salesforce advanced administrator services, we ensure teams embrace the newly implemented instances while staying updated on future releases and enhancements.
