It was designed to help healthcare providers and payers better manage patient engagement and clinical workflows, and to improve population health management. The platform provides features such as Electronic Health Records (EHR), care coordination, and patient engagement tools that enable healthcare providers to easily access and share patient information, as well as communicate with patients and other providers.
The launch of salesforce health cloud aimed to address the challenges faced by healthcare providers in managing patient data, streamlining clinical workflows and improve patient engagement.
Salesforce health cloud offers a variety of features and capabilities that are designed to help healthcare organizations manage patient engagement and clinical workflows and improve population health management.
Salesforce Health Cloud
Electronic health record
Electronic health record
Simplifies access and sharing of patient information, including medical history, lab results, and medications, for healthcare providers.
Care coordination
Care coordination
Facilitates collaboration among healthcare providers, allowing them to communicate, track patient progress, and ensure coordinated care.
Patient engagement
Patient engagement
Enhances patient-provider communication through various channels, delivering personalized information and resources to promote active patient participation.
Population health management
Population health management
Identifies and manages care for at-risk populations, monitoring their health outcomes over time for improved population health.
Clinical workflow
Clinical workflow
Streamlines clinical workflows and documentation processes, providing efficient tools for data entry, tracking patient progress, and improving provider efficiency.
Health information management
Health information management
Manages patient data collection, storage, and sharing, enabling seamless access and sharing of information among providers, payers, and researchers.